ideas
reflections on our work
Brittle smiles and questionable feedback
We enjoyed this article on the stresses of giving and receiving feedback, from strategy+business. We all know it’s important to get good quality feedback, but this article
Why roadmaps lead to the graveyard
Dominic Hofstetter writes about the challenges of innovation in complexity. He describes the allure of roadmaps as metaphors for change processes: “They provide a compelling
Why change is unpredictable
Here’s a great podcast (including a transcript) of an interview with Cass Sunstein: How social change happens – and why it’s so often abrupt and
Bringing a bit of magic to learning
When you’ve got to introduce challenging content to audiences, it’s good to get inspiration in unexpected places. We loved this interview with superstar magician Teller:Teaching:
Grand objectives and Big Meeting Syndrome
Here’s a great article from the founders of Wistia on why setting stretch goals backfires. “It’s become accepted as conventional wisdom that people are most motivated
The power of simple social contact
Geoff Colvin writes about the creative power of meeting eyeball-to-eyeball. He highlights how technology isn’t really replacing face-to-face meetings; rather it appears to be increasing our
Our new guide for community groups
We’ve just published a new book, Bring Your Meetings to Life, and you can download it free here. Community groups, especially those run by volunteers, often struggle to
Do Pause
Our friend, Rob Poynton, has a new book out: Do Pause: You are not a To Do List. It’s a concise and wise guide to
Process, schmocess
We’ve been updating our descriptions of the games, activities and processes we use. You can find them here. Many of these processes can really only