ideas
reflections on our work
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Brittle smiles and questionable feedback
We enjoyed this article on the stresses of giving and receiving feedback, from strategy+business. We all know it’s important to get good quality feedback, but this article
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Why roadmaps lead to the graveyard
Dominic Hofstetter writes about the challenges of innovation in complexity. He describes the allure of roadmaps as metaphors for change processes: “They provide a compelling
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Why change is unpredictable
Here’s a great podcast (including a transcript) of an interview with Cass Sunstein: How social change happens – and why it’s so often abrupt and
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Bringing a bit of magic to learning
When you’ve got to introduce challenging content to audiences, it’s good to get inspiration in unexpected places. We loved this interview with superstar magician Teller:Teaching:
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Grand objectives and Big Meeting Syndrome
Here’s a great article from the founders of Wistia on why setting stretch goals backfires. “It’s become accepted as conventional wisdom that people are most motivated
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The power of simple social contact
Geoff Colvin writes about the creative power of meeting eyeball-to-eyeball. He highlights how technology isn’t really replacing face-to-face meetings; rather it appears to be increasing our
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Our new guide for community groups
We’ve just published a new book, Bring Your Meetings to Life, and you can download it free here. Community groups, especially those run by volunteers, often struggle to
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Do Pause
Our friend, Rob Poynton, has a new book out: Do Pause: You are not a To Do List. It’s a concise and wise guide to
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Process, schmocess
We’ve been updating our descriptions of the games, activities and processes we use. You can find them here. Many of these processes can really only